Gearmaniac AU - Reviews 2025

[Primoballlin]

Can vouch for quality and reliability up until this point, have ordered 15 mast, 5 npp 5 test.
The process was smooth until delivery day.

I opened the package filming for my gym buddy (not even thinking about terms and conditions,) took the inner wrap out of the bag and cut it open, then filmed my unrolling the contents.

Much to my horror there was a mishap with the order, the sticky note stated 15 test e, 5 npp,
I panicked and counted the contents and the note matched the order.

It’s been 3 days, since I have been bouncing back and forth on telegram and not seeming to get anywhere because “they need the video of me opening the package”

I have sent over all videos and photos and stated that it’s pretty wild that the packing slip, matches the vials, that doesn’t match the order I placed,

And in my defence also it’s unlike me to have 10 extra vials of test to try and scam them out of the mast I originally ordered and didn’t receive


Anyway record from when you walk to the mailbox until you inject the shit because it seems any loophole even when it’s clear as day it was a packing mistake will probably fall on your hands

Will keep updated what happens from this error
Hopefully it goes full circle and they see the logic behind the packing mistake matching the sticky note and send me my mast

UPDATE
Gear Maniac himself jumped on the chat and within minutes offered a free reship of the complete order, no extra surcharge. And to make up for the inconvenience and stress told me the incorrect order is all mine no cost

Above and beyond service.

 

[hunterT]

UPDATE
Gear Maniac himself jumped on the chat and within minutes offered a free reship of the complete order, no extra surcharge. And to make up for the inconvenience and stress told me the incorrect order is all mine no cost

Above and beyond service.

That’s exactly why so many of us stick with Gearmaniac. They always go above and beyond when it counts. Mistakes happen. But it’s how they handle it that shows their integrity. I'm not surprised at all that they sorted you out fast and let you keep the extra gear. That’s next level customer service. Their gear’s always been top quality and their rep speaks for itself. Appreciate you sharing the experience too. Just confirms again why they’re one of the most trusted around.

@gearmaniac101

 

[cableguy]

No complaints at all. These guys are quick and responsive and quality is tops.

 

[traxxed]

@gearmaniac101 put an order in last week and received in the same week. Service and communication was top notch.